When you purchase goods from our Site, the goods will be delivered through one of the following methods: Standard Freight 5- 10 business days.

Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and statutory holidays.

You will be required to pay delivery charges in addition to the price for the goods you purchase.

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information. Lakecity Refrigeration will only accept product returns on product that is in original, unopened package and was not shipped more than 15 days prior to return. If product is in original, unopened carton, then we will accept returns to our Calgary warehouse. Returns  are accepted with a 25% restocking fee. The outbound and return freight would be paid by party returning the product. Credit will be given upon confirmation and inspection of returned products and they are determined to be in proper undamaged and unopened condition.